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Option 1 – Transferring on Computer

  • Go to Home Page
  • https://empirestatetix.evenue.net
  • Click – “SIGN IN” (Top right corner)
  • Follow Sign In Instructions
  • Use the email associated with your Season Ticket Account. If you don’t remember it, please call 315-790-9070 ext. 1 before creating a new account.
  • Once Logged In
  • Click your name initial icon (Top Right Corner)
  • Click – Transfer tab
  • Click – drop down arrow for the correct game
  • Select the correct seat(s) you would like to transfer – click continue
  • Enter the information for the person you are transferring to

 

Steps To Accept Transfer

  • Click the link – in “Text Message” or “Email”
  • Click – Accept Transfer
  • Login to Empire State Tix account
    • New Users will need to create an account
  • Click – “My Tickets
  • Click – add to wallet
  • Tickets will pop up – click “ADD” in top right corner

 


 

Option 2 – Transferring on Mobile Device

  • Go to - https://empirestatetix.evenue.net/
  • Click – 3 lines (top left corner)
  • Follow Sign In Instructions
    • Use the email associated with your Season Ticket Account. If you don’t remember it, please call 315-790-9070 ext. 1 before creating a new account.
  • Once Logged In – click 3 lines (top left corner)
  • Click – ”My Account”
  • Scroll to “Up Coming Events”
  • Click the game you would like
  • Click – “add to wallet”
  • The ticket will be on your screen
    • Screen Shot the ticket and text it to a mobile number

 


 

Option 3 – Call the Box Office

 

  • Call the Box Office – 315-790-9070 Ext. 1
  • Ask to have your tickets printed and left at Will Call

 

 


 

All 3 of these methods work for all events at the Adirondack Bank Center including Utica Comets, Utica City FC, and Utica University Men's Ice Hockey’s.