To submit a request, click on In-Game Shoutouts under the Fanzone tab or visit uticacomets.com/fanzone/in-game-shoutouts. Shoutouts are available on a limited supply for free— they will be announced on a first-come, first-serve basis based on availability and when they are received.

Doors open 90 minutes before puck drop.

In-season Box Office hours are 10 AM - 5 PM, Monday through Friday. Event day hours begin at 12 PM Saturday and 10 AM Sunday.

The Observer-Dispatch Fan Zone is located on the inner concourse, directly behind the Labatt Blue Entrance at the entrance to Section 108/208. At the OD Fan Zone, you can purchase game notes (with a collectable poster) and Chuck-A-Pucks, bid on jerseys during auctions, and find a ticketing representative at all times to help you with your questions and concerns. 

If you realize you have lost an item while you are still in the building, please visit the Observer-Dispatch Fan Zone (located behind Sections 108 and 208).

If you are no longer in the building, please call Adirondack Bank Center at 315-738-0164.

Yes! Credit and debit cards are accepted at all locations at Adirondack Bank Center (except parking). The Adirondack Bank Center also has two ATMs available for use. 

Due to Adironback Bank Center's new re-entry policy, guests will no longer be allowed to leave and come back into the arena.

You will find the Will Call box office located just inside the Labatt Blue Ticket Entrance. Will Call opens on the day of the game at 5 PM and remains open through the first period. 

We love accomodating large groups of Comets fans, whether you are local or out-of-town visitors. We offer group pricing options for parties of 10 or more, but we reccommend you contact us as early as possible as our tickets tend to disappear fast! Please call the Comets ticket office at 315-790-9070 for more information. 

If you see your number come up on the video board during the third period, head down to the Fan Zone table to claim your prize!

If you left early (or were in the bathroom), check HERE for a list of the winning 50/50 numbers. If you're the winner, give us a call at 315-790-9070 or stop by our office during normal business hours. 

Yes! All Comets games, home and away, can be found on AHLTV.  If the Comets are on the road, make sure to select the AWAY audio in order to hear the Comets radio broadcast. 

Those are fans that have booked our Stage seating for the night. If you would like to book The Stage for your group, call our office at 315-790-9070.

For more information on The Stage, please click HERE.